Fashion

Gen Z is driving secondhand growth, but poor returns are costing brands loyalty

Gen Z is the driving force behind secondhand commerce in the United States, but a growing number of younger shoppers are ready to walk away from a brand entirely after a poor return or refund experience — putting post-purchase trust at the centre of resale's next phase of growth. In fact, 60 percent of Gen Z have stopped buying from a brand...

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BusinessMember

Everlane founder plans new fashion venture following Shein acquisition

Everlane founder Michael Preysman is preparing to launch a new fashion brand following the controversial sale of Everlane to Shein, according to Forbes. The move comes after Shein acquired the US fashion retailer earlier this month in a deal that sparked backlash from customers and sustainability advocates, given Everlane’s long-standing...

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Retail

Less luxury, more clicks: savvy Chinese consumers are shopping smarter

Beijing - Jacqueline Li was astonished to learn of the closure of Galeries Lafayette in Beijing. She believes it signals a change in Chinese shopping habits. Since the Covid-19 pandemic, luxury no longer holds the same appeal as it once did. The closure of the iconic French department store this Wednesday occurs against a backdrop of economic...

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People|Interview

Behind Façon Jacmin: The entrepreneurial and creative vision of two sisters

Antwerp - There is something quite rare in what Ségolène and Alexandra Jacmin do. There is no unnecessary noise, no growth at all costs, and no back-to-back Parisian shows just for the sake of being on a schedule. In ten years, the two sisters have built Façon Jacmin with a logic that is almost entrepreneurial craftsmanship. They advance step by...

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