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Nordstrom communicates support for Michael Kors brand, despite returns

By Don-Alvin Adegeest

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Retail

Last week it was widely reported that Nordstrom was scaling back sales of the Michael by Michael Kors brand handbags due to high volume returns and quality issues.

In a statement that suggested the retailer is re-assessing how many store scary the label, WWD reported the retailer’s co-president Pete Nordstrom saying: “We value our relationship with Michael Kors and hold them in the highest esteem. They have been good partners over the years and we plan on carrying their product in select stores and online.”

Earlier a report from financial services and investment firm Wedbush had said that almost half of Nordstrom stores had stopped carrying the brand’s handbags during May with more due to follow suit in June.

Dan Evans, a Nordstrom spokesman, told WWD: “We became aware that a financial analyst used information they received from calling our stores — they said more than 100 — to write a report that included speculative information about our relationship with Michael Kors. The research was conducted with Nordstrom department managers who do not have the full context of our long-term business strategy with our brands and therefore wouldn’t be able to speak to our strategy or future plans on behalf of the company.

“We have no plans to end our relationship with Michael Kors. While we don’t know how the handbag returns information was gathered, we have not experienced any unusual quality issues with Michael Kors handbags.

“Just like we do with any vendor, we will continue to partner with Michael Kors to ensure that we offer product that meets our customers’ needs. This process includes new future opportunities and, when necessary, adjusting and editing our current selection.”

Michael Kors
NORDSTROM