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River Island partners with Nedap to roll out RFID

By Vivian Hendriksz

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High street fashion retailer River Island has partnered up with Nedap Retail for the international roll-out of RFID hard and software in 280 stores to improve its stock accuracy.

River Island aims to complete this rollout within a period of 7 months, during which Nedap will be responsible for delivering the cloud-based software and RFID tags. The rollout follows on from a pilot, during which !D Cloud software led to a significant increase in stock accuracy.

“Initially, our total stock accuracy was not where we needed it to be,” said Jon Wright, Head of Global Loss Prevention & Safety at River Island. “Upon implementing and trialling !D Cloud, accuracy was raised to 97 per cent for all stores within two weeks and has remained consistent week after week. And even more important, that has achieved us a significant sales increase across all our pilot stores.”

Using RFID, River Island aims to significantly increase their in-store stock accuracy, which in turn will led to high store sales thanks to better stock availability. In turn, in-store stock accuracy will also led to more efficient omnichannel services like ship-from-store, Buy Online Return In Store and Buy Online Pickup In Store.

“In a world of omnichannel, product availability is king. Therefore, accurate stock data is vital for us to successfully offer omnichannel services to our customers. We are impressed with how advanced !D Cloud is, yet how little IT effort it takes to implement it, which makes adopting RFID extremely easy. This enables us to focus on the most important part right from the start – raising the stock accuracy in all our stores and gaining full control over our inventory through item-level visibility,” added Wright.

RFID
River Island