Assistant store manager opportunity — Balzac Paris arrives in Marylebone!

Founded in Paris, Balzac Paris is a B Corp certified brand championing la mode à la parisienne—chic, timeless, and cleverly twisty with our signature "Tradi-Barje" spirit (a creative blend of traditional elegance and bold, playful touches). Dedicated to eco-responsibility, we craft high-quality, sustainable pieces designed to last. As we expand internationally, we are thrilled to bring our vibrant universe to London with the opening of our new flagship store in Marylebone.

You will join the Retail team and report to our Store Manager.

RESPONSABILITIES :

1. STORE MANAGEMENT & OPERATIONS

Comply with the procedures and strategy set by management
Ensure an exceptional customer experience while following the sales steps
Manage the various service providers working in the store
Propose and implement commercial activations to exceed targets
Uphold and guarantee the brand image
Train and support the team (sales pitch, procedures, collections, materials…)
Ensure the highest standards for store appearance (VM, uniforms…)
Maintain the upkeep and cleanliness of the sales floor and staff areas

2. BUSINESS & PERFORMANCE MANAGEMENT

Track commercial and financial KPIs
Master the store’s P&L and stick to budgets
Proactively put action plans in place to hit and exceed targets
Handle bank deposits
Deliver a weekly report and define an action plan to optimize performance

3. PEOPLE & HR MANAGEMENT

Manage the team and adapt according to business needs
Ensure proper team organization to prevent under or overstaffing (leave approvals, temporary staff…)
Identify hiring needs and report them to HR
Conduct recruitment interviews, onboarding, and offboarding alongside HR
Submit payroll variables in line with company deadlines
Create and optimize staff schedules
Set up monthly check-ins with each team member and maintain tracking
Define team and individual goals
Conduct annual performance reviews within set deadlines
Step in and alert HR in case of behavioral issues

4. INVENTORY & STOCK CONTROL

Guarantee efficient stock management, delivery schedules, and smooth product rotation
Oversee cycle counts and rolling inventories
Ensure smooth operations of the in-store kiosk (click & collect, repair services, hot stamping…)

5. LEADERSHIP & MANAGEMENT

Value diversity
Support creative energy
Foster engagement
Share enthusiasm
Harness the power of the team

✨ Profile required:

You are organized and possess excellent interpersonal skills. A true leader, you have a strong commercial drive, a results-oriented mindset, and a taste for teamwork.

You have prior experience as a Store Manager assistant within a high-end ready-to-wear brand.

Required skills:

Hard skills:

Proficiency in the following tools: MS Office, Shopify, Biron
Maintain and optimize inventory
Ability to recruit and build team cohesion
Advanced schedule management skills
Mastery of sales techniques
Budget management and control

Soft skills:

Rigorous and detail-oriented
Strong organizational skills
Proactive mindset
Solution-driven
Agile and adaptable
Strong communication skills
Leadership

Assistant Store Manager (m/f) - Permanent Contract