Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and our app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What’s the role about?

As part of our Retail team, you’ll be joining our store in Gatwick Airport as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.

What you’ll be doing

Delivering a premium and tailored customer service experience

Providing in depth knowledge of the brand and our products

Communicating appropriately and effectively with customers, team members and management

Maintaining visual standards

Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

A passion for premium or luxury product

Previous experience in a customer-facing environment

Be able to see things through the customer’s eyes

Excellent customer service skills

Flexibility and ability to adapt to changing priorities

Ability to work in a fast-paced retail environment

Have excellent communication and interpersonal skills

Have excellent organisational and decision-making skills

Be a team player

Good written and verbal communication skills

What we’ll do for you

Seasonal business wear allowance

Generous employee discount

Rewarding commission structure

Wellbeing and financial support through our Employee Assistance Programme

Low monthly cost health support through our medical cash plan

Fitness discounts

Family friendly policies including enhanced parental pay

23 days annual leave, increasing to 25 days after 2 years’ service

Employee referral scheme

Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.

Sales Associate (Gatwick South)

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