Stockroom Manager - London Bond Street Flagship

At Burberry, our people and culture underpin how we deliver for our customers and our brand. We are building a high-performance culture that encourages creativity and collaboration, and enables colleagues to do their best work.

JOB PURPOSE

RESPONSIBILITIES

• Lead, coach and develop a small stockroom team, effectively managing resources and priorities to deliver strong operational standards and support the wider store.
• Own the day-to-day stockroom operation, optimising space, stock organisation and stock movement to maximise productivity, accuracy and availability.
• Manage deliveries, dispatches, omnichannel activity, stock pull-back and front-of-house replenishment, ensuring product and non-stock items are available when required.Oversee aftersales operations, including alterations, repairs and personalisation, coordinating effectively with on-site tailors and external partners to support an elevated client experience.
• Partner with the Store Manager, Retail Standards and Operations teams across stock loss, asset and profit protection, facilities, maintenance, Health & Safety and store procedures.
• Maintain strong stock control and operational processes, proactively identifying opportunities to improve efficiency, reduce shrinkage and support the commercial performance of the store.

PERSONAL PROFILE

• Previous stockroom or back-of-house experience within a fast-paced premium or luxury retail environment, with a strong understanding of high-volume stock operations.
• Previous experience leading and developing a small team, with the ability to organise resources and create clear priorities in a busy environment.
• Strong stock management and operational knowledge, ideally including deliveries, replenishment, transfers, dispatches, inventory and omnichannel activity.
• Highly organised with excellent attention to detail and the ability to balance multiple operational priorities.
• A proactive and solutions-focused approach, with the confidence to work closely with store leadership, client-facing teams and operational partners.
• Strong understanding of how an efficient back-of-house operation contributes to stock accuracy, store performance and an exceptional luxury client experience.

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. We are committed to fostering an inclusive workplace and providing an accessible recruitment process. If you require any reasonable adjustments during the application or recruitment process, please let us know.