Foresee Results news and archive

House of Fraser to measure online customer satisfaction

House of Fraser is planning to measure the customer satisfaction of their online operations.The department store has selected Foresee Results to derive the rate of customer satisfaction across its website and identify how it can enhance its online arm and reach key objectives. The results will also act as a pointer for future web offerings....

Fashion

Traditional Webs satisfy shoppers, mobile apps don't

Not even a click away but at your hand reach. Retail therapy is likely to be closer than ever, as an increasing number of visitors to UK retailer websites are accessing these sites using their mobile phones: 32% of purchases are made by mobile phone. “Any retailer not actively working to develop, measure, and refine its mobile experience is...