in-store shopping news and archive

Radley launches digital in-store shopping

British handbag and accessories brand Radley is to allow in-store customers to access its entire product range via a new ‘Order In-Store' app feature. The brand, which currently operates 32 stores in the UK, has collaborated with omnichannel order management specialist OneStock for the new feature which allows orders to be delivered from the...

Retail

American in-store shoppers would rather consult their phones than ask for assistance

As companies like Amazon experiment with unmanned stores, a new survey conducted by Kelton Global on behalf of discount platform RetailMeNot reveals the majority of Americans (69 percent) would rather search for product reviews on their phones while visiting a physical store than interact with a sales clerk. Similarly, over half (53 percent) of...