ING news and archive

ING forecast: ‘agentic commerce’ to further shrink brick and mortar retail

Amsterdam - Following the rise of e-commerce and social commerce, the emergence of agentic commerce is placing further pressure on brick and mortar stores. This is according to a new market analysis by ING Group. Agentic commerce helps consumers shop via autonomous AI agents that independently select and purchase products for the online...

Retail

Sharp rise in mobile shopping in Europe

More people in Europe are using a smartphone or tablet to shop, with clothing and electronics being the most popular purchases. The findings from the annual ING International Survey Mobile Banking 2016 report reveals that two-thirds, 66 percent of European consumers now use their mobile devices to make purchases, compared to 58 percent in 2015....