mail order news and archive

58 percent of Christmas shoppers face delivery problems

Almost three in five UK shoppers (58 percent) who received deliveries over the Christmas period last year experienced a problem, according to a survey by consumer group Which?, with only a third (32 percent) of people feeling like deliveries went completely as planned. The most common problems were deliveries which arrived too early (29...

Business |INTERVIEW Featured

Boho lifestyle label Joe Browns: From mail-order catalogue to multi-channel player

Leeds based lifestyle label Joe Browns is not only celebrating its 20th anniversary this autumn, but also the first successful year of its debut bricks and mortar store at Sheffield shopping centre Meadowhall, which the company opened in November last year. After almost two decades of “talking about it”, the mail-order, online and wholesale...