NCC Group news and archive

Top retail websites continue to under perform

The UK’s top retail website are taking longer to load, risking poorer conversion rates, reduced customer satisfaction, and ultimately less revenue, according to new figures from web performance experts NCC Group. The quarterly Retail Benchmark, which analyses the UK’s top 50 retail websites, reveals that overall load times increased to an...

Design

Web performance of etailers in decline

A new online retail report has found that the web performance of the UK's top 50 e-tailers continued to slide in Q3. NCC Group’s quarterly online retail report analysed the web performance of the UK’s 50 busiest retail websites in terms of traffic, measuring both the average download speed and website downtime. It found that average speed was...