orderdynamics news and archive

Returns cost retailers 425.6 billion pounds a year

Retailers worldwide are losing around 425.6 billion pounds a year simply through customer returns, according to new research from retail analyst firm IHL Group, commissioned by OrderDynamics. IHL’s report, ‘Retailers and the Ghost Economy: The Haunting of Returns’, shows the total cost of product overstocks, out-of-stocks and customer returns,...

Retail

Retailers lose 1.75 trillion dollars in revenue due to overstocks

Retailers worldwide lose a staggering 1.75 trillion dollars annually in revenue due to the cost of overstocks, out-of-stocks and returns, according to new research from retail analyst firm IHL Group, commissioned by OrderDynamics. In the ‘Retailers and the Ghost Economy: $1.77tn Reasons to be Afraid’ report, IHL notes that the impact of...