Phygital news and archive

The retail store of tomorrow will be staffed with avatars, robots and holograms

Physical stores will soon employ less humans but offer better customer experience. So say innovation leaders in the retail technology space. While this might be an answer to the staff shortages and worker strikes plaguing businesses post-pandemic what will it mean for the average shopper? “Avatarizing service people” is how Germany-based...

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Retailers focus for 2023: Reaping the fruits of their tech investments and championing customer loyalty

After a couple of years dominated by uncertainty, apparel retailers have a clear path of action: 2023 is the year to reap the fruits of their investments in AR, AI, and other tech to champion customer loyalty. Earlier this week, the who is who of the retail industry met at the US largest trade event of the year to debate whereas that sought...