Return Rates news and archive
Return Reduction is the hot topic at 2022 The Lead Summit
Returns are the bane of most retailers’ existence. On average, retailers expect to get back about 16.6 percent of the total merchandise customers purchase, according to CNBC. While a certain number of returns are built into most retailers' business models, the lower return rates are, the better a company’s bottom line is. This year at the 2022...
Return rates are on the rise
Return rates are on the rise and nearing 2019 levels, fuelled by a growth in online shopping. In the UK, e-commerce represents 50-60 percent of revenue for traditional brick and mortar retailers, compared to 30-40 percent for US equivalents. This is massively contributing to an increase in returns, according to the latest figures from Dressipi....