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Successful retail chatbot interactions to grow 10-fold by 2023

New York – New data from Juniper Research found the global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019. Retail sales resulting from chatbot-based interactions will reach 112 billion dollars by 2023. According to Juniper’s new research ‘AI in Retail: Segment Analysis,...