Business
Keeping customers wait in line can cost U.S. retailers up to 100 billion per year
A new survey conducted by report by virtual wait line and appointment booking software provider Quidini reveals that, in the U.S., 25 percent of respondents said they are “much more likely” to avoid entering stores or are more likely to walk out of stores without buying anything because of lines for service. An additional 28 percent of consumers...
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