London Waterloo station revamps retail space

London Waterloo, one of Britain’s busiest rail stations, has today

opened a new balcony with a number of retail outlets as it seeks to improve the passenger experience while reducing congestion.

Part of Network Rail’s £25 million improvement project, the 220 metre balcony will house 38 stores in total, with seven opening their doors this morning.

Following on from the opening of the new Western concourse at London’s King’s Cross in March, the space seeks to rejuvenate Waterloo in time for the London Olympics, Commenting on the development, which will see retail capacity total 55,000 sq ft, Network Rail’s Director of Property David Biggs said: “We are dedicated to improving the facilities, layout and retail experiences for millions of commuters nationwide through various station expansion projects within Britain’s major cities.

“As with the new western concourse at King’s Cross earlier this year, the Waterloo balcony project forms part of our wider retail strategy to create ‘destination’ stations for both rail passengers and non-travelling customers.”