What to expect at Retail Bulletin Customer Loyalty Conference 2011

Retail Bulletin’s Customer Loyalty Conference 2011 is fast

approaching.

Following the sell out success of last year’s conference, the June event, the second of its type Retail Bulletin has held, will see a packed programme.

To give FashionUnited readers some insight, expect to see a focus on putting customer’s at the centre of the operation – and ensuring their experience is engaging.

Held at Cavendish Conference Centre, W1, a host of top insider names will be on hand to guide forward thinking retailers including; Jo Newbould, PR manager Asda, Harriet Williams, head of digital development at Debenhams, and Annabel Thorburn, Head of Web and Mobile development at Tesco.com.

Other areas covered will be maximising loyalty initiatives, making the best use of customer data and using mobile and social media to ensure customer loyalty.