CollectPlus moves into profitability

CollectPlus, the store-based parcel delivery service, is now handling more than 250,000 parcels a week, as the brand announces record growth and a move into “profitability”. The service, which works with over 260 retail brands, has announced

that it has increased its parcel volumes and is now handling 5.7 million transactions a year, which has helped it to increase its revenue to 14.3 million pounds for the first six months of the year.

Since the end of March, CollectPlus has seen a 23 percent increase in clients taking up its Click and Collect service, including the addition of fashion names such as River Island, Superdry, and John Lewis who is currently trialling the service in 1,500 CollectPlus stores.

Industry research from the IMRG currently estimates that Click and Collect services account for over 46 million parcels a year across the United Kingdom and this is set to grow to 165 million parcels by 2017.

Commenting on the results, Neil Ashworth, CEO of CollectPlus, said: “CollectPlus continues to go from strength to strength as more and more consumers and brands are seeing the value of our pioneering parcel collections and returns service.

“This has helped us become a market leader in this sector and a clear alternative to home delivery or the Post Office. This continuing strong growth has helped the business move into profitability for the first time since we were formed and are now handling in excess of 250,000 parcels a week.”

CollectPlus delivers record growth

The delivery service’s interim results have also been helped by additional investment in the CollectPlus’ network of stores, which currently stands at over 5,500, a 10 percent increase on last year.

The success of Click and Collect is down to the fact that most shops offering CollectPlus are open seven days a week and for longer than traditional opening hours, unlike the Post Office, and the service states that 40 percent of users sending or dropping off parcels do so outside of the traditional 9-5 hours.

Ashworth added: “We know that people want a service that fits in with their lifestyles and offers them a local collection point service. We will continue to expand our network across the UK to give customers what they want, namely a convenient location to pick up or send a parcel.

“We will also continue to work closely with our partners to ensure we offer them innovative solutions that can help create a great customer experience when buying or returning something from that brand.”

CollectPlus is a joint venture between PayPoint, the UK’s leading retail payment network, and the UK’s leading parcel delivery company, Yodel.

Image: CollectPlus