Content Assistant
Content Assistant
Introduction
Job Purpose
Responsibilities
- Build and publish content across Burberry.com, supporting homepages, campaigns, navigation, product pages and customer-facing information.
- Coordinate content updates and site launches by maintaining publishing schedules, preparing briefs and keeping delivery on track.
- Collaborate with Content, Project Management, Design, Copy, SEO, Merchandising and wider Digital teams to deliver an engaging and commercially effective online experience.
- Prepare, organise and upload digital content and assets, maintaining accuracy and consistency with brand guidelines.
- Support personalised content across key regions and carry out quality assurance across desktop and mobile to help create relevant, consistent customer journeys.
- Complete pre-launch checks and identify, escalate and track website issues, working with Content and IT teams to support effective resolution.
Personal Profile
- An interest in e-commerce, digital content, website operations and the customer experience, supported by strong digital literacy.
- Experience in digital, e-commerce, content or administration is welcome, alongside an enthusiasm for learning and developing your skills.
- An interest in content management and product information platforms, with the ability to learn new systems; experience with Contentstack or inriver would be beneficial but is not essential.
- Strong attention to detail, with a thoughtful approach to accuracy, consistency and quality.
- Good organisational skills, with the ability to prioritise tasks and work effectively across multiple deadlines.
- A collaborative and proactive approach, with clear communication skills and the confidence to identify and escalate issues appropriately.
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