Hackett Sales Consultant Full Time New Bond Street

Role overview

As a Sales Consultant at Hackett, you will create a premium customer experience, represent our brand values on the shop floor, and help drive store performance through outstanding service, product knowledge, and commercial awareness.

Key responsibilities

• Deliver an exceptional, personalised customer experience at every interaction.
• Support customers in finding the right products, styling solutions, and sizes.
• Drive sales and contribute to achieving store targets and KPIs.
• Maintain high standards of visual merchandising, stock presentation, and store organisation.
• Support stock replenishment, inventory control, and store operations.
• Build strong product knowledge across collections, fits, materials, and brand stories.
• Work collaboratively with the team to ensure a positive and energetic store environment.
• Handle customer queries and resolve issues professionally and efficiently.
• Follow company policies, operational procedures, and health and safety standards.

Required qualifications and experience

• Previous experience in retail, fashion, or customer-facing roles is desirable.
• Strong communication and interpersonal skills.
• Customer-focused attitude with a passion for fashion and service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Availability to work a flexible schedule, including weekends and peak trading periods.

Desired skills and competencies

• Commercial mindset and motivation to achieve results.
• Team spirit, reliability, and a proactive approach.
• Attention to detail and pride in maintaining store standards.
• Ability to learn quickly and represent the brand with confidence.
• Inclusive, respectful, and professional behaviour in all interactions.

Benefits and perks

• Competitive salary and employee benefits.
• Staff discount on AWWG brands.
• Opportunities for training, development, and career progression.
• A dynamic, international working environment.
• The chance to be part of a certified Great Place to Work.

Company culture and values

At AWWG, we are guided by passion, collaboration, ownership, innovation, inclusivity, and adaptability. We value diverse perspectives, encourage personal growth, and are committed to sustainability through responsible materials, ethical sourcing, and environmentally conscious practices.

Application process

If this opportunity sounds like the right fit for you, we encourage you to apply. If you have questions during the process, we will share any additional information as you progress to the next stage.