Sales Consultant Full Time Flagship Regents Street- Hackett London

Role overview

As a Sales Consultant at Hackett London Flagship store on Regent Street, you will create a premium customer experience, drive sales performance, and represent our brand values on the shop floor. You will play a key role in delivering exceptional service, building lasting customer relationships, and supporting the smooth day-to-day operation of the store.

Key responsibilities

• Deliver outstanding, personalised customer service in line with AWWG brand standards.
• Engage confidently with customers to understand their needs and recommend suitable products.
• Achieve individual and team sales targets through proactive selling and product knowledge.
• Support visual merchandising standards, stock presentation, and store cleanliness.
• Process transactions accurately and handle enquiries, exchanges, and returns professionally.
• Maintain strong product knowledge across collections, fits, fabrics, and brand story.
• Work collaboratively with the store team to ensure an excellent client experience.
• Support stock control, replenishment, and inventory processes as required.
• Contribute to a positive, inclusive, and high-performance retail environment.

Required qualifications and experience

• Previous experience in premium or fashion retail, ideally in a customer-facing sales role.
• Strong communication and interpersonal skills.
• A proven ability to deliver excellent service and meet sales goals.
• Comfortable working in a fast-paced retail environment.
• Flexibility to work shifts, including weekends and peak trading periods.

Desired skills and competencies

• Passion for fashion, styling, and delivering memorable customer experiences.
• Commercial awareness and a proactive, results-driven mindset.
• Team spirit, adaptability, and a strong sense of ownership.
• Confidence using retail systems and point-of-sale tools.
• A professional, polished, and approachable manner.

Benefits and perks

• Opportunity to join a global fashion group with iconic brands.
• Career development within an international retail environment.
• A collaborative workplace culture built on passion, innovation, inclusivity, ownership, collaboration, and adaptability.
• The chance to contribute to a company committed to sustainability and responsible business practices.

Company culture and values

At Hackett, we believe in creating an environment where talent can thrive. We value diversity, inclusion, and professional growth, and we are proud to foster a workplace where people are supported to bring their best selves to work every day. Sustainability is central to how we operate, from the materials we use to the way we work together.

Application process

If this sounds like the right next step for you, we would love to hear from you. Please submit your application through the usual recruitment process. If you have questions during the process, we will share the relevant information as you progress to the next stage.