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RetailPress Release

WorldHost 2020: Capital & Regional, the first UK shopping centre business to give entire guest experience staff Covid-19 training

Capital & Regional, the UK’s leading owner and manager of community shopping centres, has become the first UK shopping centre business to train its entire front line team in a new customer service module from WorldHost, the world-class programme responsible for training staff at the London Olympics in 2012. “Given the current climate, we...

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