Collect news and archive

DPD tops customer satisfaction poll for seventh year

Parcel delivery company DPD has been voted the best in the business for the seventh year running, in money-saving expert Martin Lewis' customer satisfaction survey. The survey conducted on Lewis’ website, just after the Christmas and January Sales peak, was aimed at finding the best and worst parcel delivery firms and featured almost 9,500...

Retail

Capital and Regional rolls out CollectPlus services

Capital and Regional shopping centres, which includes The Mall Luton and The Mall Blackburn, is rolling out click-and-collect services across its Mall-branded portfolio following a successful trial at The Mall Camberley. The partnership with CollectPlus will allow customers to collect and return online purchases from more than 260 high street...

Design

Westfield London launches click-and-collect hub

Westfield London has launched a click-and-collect hub in partnership with parcel firm Collect+ to allow shoppers to pick up their online orders from the shopping centre. The specially created hub will offer a premium lounge area, complete with changing rooms, so that shoppers can try on their purchases before taking them home and return anything...

Fashion

CollectPlus moves into profitability

CollectPlus, the store-based parcel delivery service, is now handling more than 250,000 parcels a week, as the brand announces record growth and a move into “profitability”. The service, which works with over 260 retail brands, has announced that it has increased its parcel volumes and is now handling 5.7 million transactions a year, which has...

Design

John Lewis launches CollectPlus trial

Department store chain John Lewis has started a trial to offer customer collections through CollectPlus, allowing shoppers to pick up John Lewis products bought online at local convenience stores and petrol stations. The trial will initially serve Scotland, Northern Ireland, Wales and the South West of England, offering customers more than 1,500...