customer data news and archive

China's Alibaba under fire over use of customer data

Chinese e-commerce giant Alibaba has come under fire over its handling of user data in an episode that underscores growing concerns for privacy in the hyper-digitised country. Alibaba affiliate Ant Financial was forced to apologise on Wednesday after users said they felt misled into allowing its Alipay service to share data on their spending...

Business

Cyber attack compromises Debenhams customer data

Thousands of customers at Debenhams have had their data compromised following a cyber attack on Ecomnova Ltd, the company which owns and operates flower & gifting websites, including Debenhams Flowers. As a result of the cyber attack, approximately 26,000 Debenhams Flowers customers have had their data accessed or stolen. Following the cyber...