customer data news and archive

China's Alibaba under fire over use of customer data

Chinese e-commerce giant Alibaba has come under fire over its handling of user data in an episode that underscores growing concerns for privacy in the hyper-digitised country. Alibaba affiliate Ant Financial was forced to apologise on Wednesday after users said they felt misled into allowing its Alipay service to share data on their spending...

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Cyber attack compromises Debenhams customer data

Thousands of customers at Debenhams have had their data compromised following a cyber attack on Ecomnova Ltd, the company which owns and operates flower & gifting websites, including Debenhams Flowers. As a result of the cyber attack, approximately 26,000 Debenhams Flowers customers have had their data accessed or stolen. Following the cyber...