product reviews news and archive

Amazon fights back against fake consumer product reviews

Amazon has a fake product review problem. So much so that it is suing over 10,000 Facebook group administrators for “attempting to orchestrate fake reviews on Amazon in exchange for money or free products.” Amazon said it takes the integrity of its reviews platform very seriously and will remove reviews, and delist related products. It also said...

Design

John Lewis launches online reviews

Department store, John Lewis, has launched a product review service on its website. So now customers can write comments on products and rate them. Staff are also able to post product knowledge to guide customers towards making the best choices for them. Andrea McDonnell, commercial director at John Lewis said: “As a multichannel retailer it is a...