qudini news and archive

Queues cost the UK economy 3.4 billion pounds each year

Long queues cost British retailers up to 3.4 billion pounds a year, according to new research from Qudini, a London-based SaaS customer experience management platform offering queue management and appointment booking software to retailers. The research has revealed that retailers lost 10 percent of footfall due to queues and wait time in store,...

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John Lewis names JLAB technology accelerator shortlist

Department store John Lewis has named the five technology start-ups that have made it to the final stage of its JLAB technology accelerator competition, which is run in partnership with technology entrepreneur Stuart Marks and his venture fund, L Marks. The five start-up companies, one of which is run by three teenagers, were selected to be in...