store employees news and archive

Why workers at an REI store voted to join a union

Workers at the New York City flagship of Recreational Equipment, Inc. (REI) voted to join the Retail, Wholesale and Department Store Union (RWDSU), which will now be the first union at any store for the outdoor gear retailer. The vote, which took place in-person at the SoHo location on March 2 was an overwhelming win for the union with...

RetailFeatured

What an AI-based study reveals about the Retail Worker Exodus

A study shared this month by the MIT Sloan Management Review (MIT SMR), a research magazine for business leaders published at the Massachusetts Institute of Technology, reveals that the leading cause of American employees quitting their jobs voluntarily—from April to September of 2021—was a toxic corporate culture. Of the thirty-eight industries...

Podcast

Store Employees are on the Frontline

"Retail chains seem to forget that their employees are under enormous pressure to stay healthy, to work and to provide exceptional service as well. Before Covid-19, we already saw an increase of customer entitlement, now there is an extra layer: they don't want to be forced to wear a facemask or to social distance," says Christopher Lacy, former...