Shoppers prefer 'click and collect'
By FashionUnited
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Click and collect is the fastest growing online shopping delivery service and could soon surpass home
delivery options.According to figures from OC&C strategy consultants, the forecast of units ordered online but collected in store will overtake that for home delivery for the first time, increasing by 53 million parcels, year-on-year, compared with a rise of 38 million parcels for home delivery.
Currently the UK is the world's leading online export market, with a trade surplus of over 1 billion dollars in 2013.
For consumers, it can be more convenient than waiting at home for a delivery. For retailers, the model can improve the economics of selling via the internet.