Click and Collect news and archive

Primark expands click-and-collect to womenswear

Value fashion and homeware retailer Primark is expanding its click-and-collect service to include womenswear for the first time from September 13. The expansion means that up to 1,000 womenswear products will be available to shop online, joining the kidswear and nursery products already part of the click-and-collect trial service. This means...

RetailFeatured

Primark rolls out click-and-collect in London

Primark has expanded its click-and-collect trial to 32 more stores, allowing consumers in Greater London to buy online from the fashion retailer’s extensive range of kids’ and nursery products for the first time. The click-and-collect trial, which launched in November 2022, started with 25 stores across the North West of England, South and West...

Retail

M&S rolls out 'Bring Your Own Bag' initiative for click-and-collect

Marks & Spencer is looking to remove 10 million units of plastic annually by rolling out its 'Bring Your Own Bag' (BYOB) initiative for click-and-collect to reduce packaging. The BYOB initiative will roll out to 251 M&S stores, following a successful trial at 16 stores, which removed more than 109 thousand units of plastic over seven months. The...

Retail

Demand for new click and collect service crashes Primark website

High demand for Primark’s click and collect service forced the British retailer’s website to crash on Monday. The trial service, which is initially available in 25 UK stores and launches with childrenswear, is a result of the company losing 1 billion pounds in sales during the pandemic, when it did not offer pick-up or delivery options and...

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Primark reveals click-and-collect trial store locations

Primark has confirmed the locations of the 25 stores which will be the first to offer its click-and-collect services. The click-and-collect trial, first announced in June, will offering customers the chance to click-and-collect a wide choice of products for kids, spanning everything from clothing and accessories to decorative nursery products...

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Click-and-collect worth over 42 billion pounds in the UK this year

The click-and-collect economy will be worth 42 billion pounds in 2022 in the UK, representing 8.4 percent of the country’s total retail spending, according to research from Barclays Corporate Banking. The study ‘What’s in store for retail?,’ focused on retail businesses with more than ten employees, found that ‘hybrid’ shopping, which involves...

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Primark to launch click and collect trial in the UK

Primark has confirmed that it is to trial a click and collect service on children’s products later this year as it looks to satisfy what it calls “unfulfilled demand,” while driving footfall from both existing and new customers to deliver additional sales in-store. The pilot project will run across up to 25 stores in the northwest of England and...

BusinessFeatured

Post Office partners with DPD to roll out ‘click and collect’ services

The Post Office, the UK’s largest retail network with 11,500 branches, has announced its first external tie-up in its 360-year history with DPD for ‘click and collect’ services. The deal will see DPD delivering parcels directly to Post Offices from next week, providing a convenient location for people to collect their purchases. The ‘click and...

Retail

Marks and Spencer expands click and collect service

Marks and Spencer have announced that it is rolling out new digital click and collect and self-service returns facilities, as it looks to improve collection and return journeys for customers in-store. As part of its new click and collect model and accelerated customer returns process, the retailer is rolling out digital check-in and returns...

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John Lewis temporarily suspends click and collect services

Retailer John Lewis has announced that it is temporarily suspending its click and collect services based within its department stores. In a statement, the retailer said that it was “conscious of the increased need to remove reasons for non essential travel during the current lockdown, to help encourage the public to stay at home” and would be...

Retail

Missguided partners with InPost to expand Click And Collect service

Fast-fashion retailer Missguided has teamed up with InPost UK for a new contact-free collection and returns service. Missguided’s shoppers will now be able to collect and return items of clothing using InPost’s 24/7 self-serve parcel lockers which are found throughout the country at train stations and supermarkets, among other places. It comes...

Retail

John Lewis trials click and collect service with third party retailers

John Lewis Partnership is providing access to its click and collect distribution network to third party retailers as part of a pilot. The trial will kick off with British fashion retailer Boden, allowing its customers to use the John Lewis & Partners click and collect service to pick up their parcels from 30 Waitrose & Partners stores. John...