Amazon struck by recurrent website outages
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Amazon customers across the UK and Europe encountered a number of issues on Monday as the Amazon website struggled to remain online for more than a few minutes.
It was the second day that the online retail giant website was having intermittent problems running its site, with the platform dropping offline several times. Amazon Prime customers also had trouble accessing content on the Prime service and connection to the video streaming service.
A number of disappointed users took to Twitter to share their frustrations with the websites issues:
Can anyone tell me why
@AmazonUK's website is
down? I have birthday shopping to do, for crying out loud. #AmazonDown
pic.twitter.com/s5DRs9SEch
—
Luke Edwards (@IAmLukeEdwards) February
16, 2015
What is up with Amazon?
It was down yesterday evening and down again now. Do they not know
I'm trying to binge watch ripper street?
— Nicola
(@Nic_Nik) February
16, 2015
Amazon prime instant
has gone down two days in a row, right when Jack Bauer is about to
save the day :-(
— Jake Cunningham (@jake_13_c) February
16, 2015
However, it seems as if Amazon has been able to resolve its issues and the site is back up and running. An Amazon spokeswoman, who spoke to the Register, said: "The site is back up. Amazon’s systems are very complex and on rare occasions, despite our best efforts, they may experience problems. We work to minimise any disruption and to get the site back as quickly as possible." Following the announcement, more users took to Twitter and other social media platforms to celebrate the return of Amazon's website.
Oh its working again. A
little moan on Twitter really does seem to fix things pretty quick
ha!
— Nicola (@Nic_Nik) February
16, 2015
Okay, it looks like @AmazonUK is back online now.
Let's hope it lasts. #AmazonDown
#AmazonIsBack
—
Luke Edwards (@IAmLukeEdwards) February
16, 2015
The online retail giant has yet to issue an official comment on the cause of the website outage.