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Harrods employee steals 280,000 pounds of loyalty card points

By Vivian Hendriksz

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Retail

A Harrods employee has been found guilty of fraud and theft after she accumulated 280,000 pounds worth of loyalty card points from customers who failed to collect them.

Chomchanok Hongsakuulvasu admitted to undertaking a three year scam during which she acquired close to 850,000 Reward Card points from the luxury department store. The points are said to be worth nearly 3,000 pounds to spend in Harrods.

She first began scanning receipts onto her own loyalty card when customers did not want them in 2013, points which would have costed over 280,000 pounds to be collected legally. Hongsakuulvasu was eventually found out when the upper management team notice she has an unusually large amount of points on a loyalty card registered under a variation of her name.

She has been ordered to pay 7,513.25 pounds in compensation to Harrods, in addition to 85 pounds for prosecution costs, 180 pounds for a court charge and a victim surcharge of 80 pounds within a week.

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loyalty card
reward points
theft