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Kiddicare admits customer data breach

By Danielle Wightman-Stone

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Retail

Baby and children’s retailer Kiddicare has confirmed that it has suffered a data breach exposing personal details of some of its customers, including names, e-mail and home addresses and telephone numbers.

Kiddicare stated that it had e-mailed 794,000 of its customers who may have been affected by the incident, after it became aware of the data breach customers reported suspicious text messages that had not been sent by the baby and child specialist.

The exposed data was from a “test” website that was created in November 2015, where the retailer had used real customer data.

Kiddicare did stress that no customer payment details had been exposed, as they don’t store or process credit card information, just personal information, which could be abused by scammers.

The parenting specialist has confirmed that it has reported itself to the UK’s Information Commissioner, who will look into the breach.

"We are very sorry for the potential stress and anxiety this incident may have caused our customers," Kiddicare addressed customers in a statement sent to the BBC. "We want to reassure everyone that the problem has been fixed, increased security measures have been implemented and we have a dedicated team to here to help with any further concerns.”

Image: Kiddicare website

Kiddicare