e-Commerce Trading Co-ordinator
e-Commerce Trading Co-ordinator
What is the role
The Online Trading and Marketing Co-Ordinator is part of a fast growing team. Reporting into the Trading Manager you will have a varied and exciting role focusing on driving sales and improving the customer experience through the website and through the marketing channels. An enthusiasm for fashion and marketing is essential to this role
What you will do
- Monitor product intake daily to update and review annual and weekly trading calendar.
- Monitor daily and weekly performance of key categories, collections, and bestselling products.
- Work closely with Merchandising and Buying to understand product availability, intake, and commercial priorities.
- Ensure top-performing and new-in product is accurately and prominently represented across all marketing channels.
- Identify opportunities for product switches, re-merchandising, and promotional activity to maximise sales.
- Support the planning and execution of email, SMS, and app campaigns, including briefing creative, selecting product, and preparing content lists.
- Coordinate campaign schedules to ensure timely and relevant communications.
- Review performance results and provide insights to improve future sends.
- Maintain accurate and commercially led updates to homepage, landing pages, and key site content.
- Ensure that onsite product placement aligns with marketing priorities, stock availability, and trading moments.
- Support UX and CRO initiatives by ensuring testing opportunities are implemented and monitored.
- Collaborate with Digital, Creative, and Merchandising teams to uphold an optimised, customer-first online experience.
What you will bring
- Highly motivated and a desire to be number one
- Positive energy and enthusiasm to succeed
- Excellent attention to detail
- Proven record of going above and beyond
- Proven ability to work well within a team and independently
- Proven record of good attendance and flexibility
- Ability to adapt to frequent change and a high-pressure environment
- Outstanding loyalty and commitment to the business
- Good communication skills with friendly and engaging style
- Degree level education in Marketing, Business or Fashion desired but not essential
- 1-2 years Digital Marketing or E-commerce experience
- Understanding of Fashion trends, Product and Seasonality
- Understanding of User experience online
- Intermediate Excel and PowerPoint skills are desired but not essential
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