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How Adidas, Gentle Monster and Zalando are excelling in Innovation for Fashion Retail

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Fashion

Over 200 retail innovation professionals are heading to Future Stores 2019 (Twickenham Stadium, 22nd - 23rd May) to discuss how to truly excite their customers in-store. Join them to explore how you can incorporate compelling customer-first concepts and services into your in-store retail strategy.

At Future Stores this year, you can hear from the frontrunners in retail about how they’re creating a customer experience worth leaving the sofa for. From digital tools on the shop floor, to pop-up stores, and much more- Future Stores has you covered. Here are just a few of the speakers booked for 2019- read on to find out more about the issues and innovative solutions they’ll be addressing.

Jens Jorg Simon, Director, Business Solutions, Retail Mobile, Adidas

Jens is passionate about sports and innovation which drives him to build strong collaborative teams to deliver digital and operational business solutions. His professional journey at Adidas started back in 2005. In 2007, he joined retail back office teams where he was responsible for multiple solutions in global retail. Jens gained a wide range of experience from working on building a business helpdesk, building loyalty programmes, establishing gift cards and developing omnichannel.

He now leads the global retail mobile department for digital store solutions, where he establishes and delivers the vision of how digital store tools and store associate mobile can operate in a complex and challenging environment. Jens is very focused on enhancing purpose built solutions and is constantly striving for operational excellence and premium consumer experience.

Synergy Workshop

How can you empower your employees with digital tools that increase brand knowledge and boost customer conversations to curate the CX around the shop floor?

Carsten Keller, VP Direct to Consumer, Zalando

Dr Carsten Keller is Vice President for Direct-to-Consumer at Zalando SE, Europe’s leading online fashion platform. He is responsible for the platform’s digital solutions and oversees Zalando's growing online-to-offline activities. Carsten joined Zalando in 2016 to accelerate the growth of the marketplace business and to build a portfolio of solutions for brand partners (e.g., stock integration, data analytics, and wholesale marketplace).

Prior to joining Zalando, he served clients in the Fashion and Sportswear industry as a management consultant at McKinsey & Company for twelve years. Carsten holds a Masters degree in Business from the University of Münster and a PhD from the University of Bremen.

Pure play Keynote

Online to Offline: How can connected retail reinvigorate the high street customer proposition?

Gary Bott, Head of UK and EU, Gentle Monster


Gary Bott is a Senior Marketing and Brand professional with a proven track record of curating and delivering effective marketing campaigns delivering significant ROI in the fashion and premium/luxury sectors. His expertise covers brand and e-commerce website design, digital strategy delivery, influencer engagement and team management. Gary specialises in campaign inception, curation and delivery, customer engagement and management of key relationships ensuring collaboration internally and externally.

Case Study Revolution

Appealing to global consumer markets: How can you design innovative store concepts to appeal to a new profile of shopper and increase your brand appeal in new markets?

This is simply THE meeting place to benchmark with the best and collaboratively shape the future of in-store retail meet the expectations of today’s modern shoppers with personalised customer journeys, digitally driven innovations and new in-store designs to create the ultimate experiential retail environment.

To see the full speaker line up, sessions and what else you can take away, download the brochure here

As a reader of Fashion United you can save on your ticket with an exclusive discount code. Quote: FSFU19 when booking here

For more information on Future Stores please click here

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