John Lewis and Partners news and archive

John Lewis unveils refurbished Edinburgh store

Department store John Lewis is reopening its Edinburgh store on May 14 after a multi-million-pound refurbishment as part of its investment in “creating inspiring spaces”. Located within the new St James Quarter, the John Lewis and Partners Edinburgh store boasts a range of new services and experiences, including a beauty studio, personal styling...

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John Lewis to offer furniture rental service

Department store chain John Lewis is partnering with product rental marketplace Fat Llama to offer a furniture rental service, allowing customers to enjoy a statement sofa, or a stylish desk to work from home without committing to buying it. The move John Lewis states is down to how consumers attitudes to renting products, which used to be...

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John Lewis offers its ‘Better Jobs’ programme to all UK suppliers

Retail group John Lewis and Partners has announced that, following a successful trial, it is rolling out its new progressive supplier engagement programme called ‘Better Jobs’ to all of its 120 UK manufacturing suppliers. The purpose of the Better Jobs initiative, which is free to suppliers and replaces traditional ethical audits, is to create...

Retail

John Lewis plans switch to electric deliveries as online accelerates

John Lewis and Waitrose have announced plans to significantly increase the use of electric vans to help fulfil its ambition of ending the use of fossil fuels across its entire transport fleet by 2030. The move it states comes as its online business continues to accelerate and will see the firm using two new designs of vehicle for its...

Retail

John Lewis to open a further 10 shops

Department store retailer John Lewis has announced that it will open a further 10 shops including locations in Scotland and Wales in July. On Monday, July 13, John Lewis shops in Basingstoke, Cardiff, Chelmsford, Chester, Edinburgh, Exeter, Glasgow, Stratford and the Trafford Centre will reopen. While the Oxford Street store in London will...

Fashion

John Lewis launches virtual styling for men

Department store John Lewis has announced it is extending its virtual personal styling service for men, following the successful launch of virtual nursery, home and womenswear styling services in April. The menswear personal styling service has been adapted to the “evolving digital needs of customers”, explained John Lewis, as part of its “...

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John Lewis creates wellbeing area in new NHS Nightingale London

John Lewis Partnership has installed a wellbeing area for frontline medical staff and volunteers at the newly constructed Nightingale NHS Hospital in London to offer support during the Covid-19 crisis. The space will be the only area within the main part of the hospital that is specifically designed for all staff to have a “place of sanctuary”,...

Fashion

John Lewis launches exclusive Orla Kiely collection

John Lewis and Partners has unveiled an exclusive homeware collaboration with Orla Kiely that they describe as being “full of charm, joy and 60’s cool”. The new homeware collection has been designed to reflect both brand’s shared love of bold colour and strong graphic style, while celebrating pattern and timeless style. The collection combines...

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John Lewis expands fashion buyback trial

Department store John Lewis has announced that it is expanding its fashion buyback service, following the successful pilot in its Oxford store. The initiative, announced in October 2019, is aimed at addressing the increasing volumes of clothing being sent to landfill and allows customers to “responsibly pass” on unwanted clothes. The retailer is...

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John Lewis launches first-ever spring campaign

Department store John Lewis has launched its first-ever above-the-line marketing campaign to advertise its spring/summer season on TV. The move marks a change in direction for the department store as it usually runs its TV campaigns during Christmas and clearance sale periods only. The product-focused advertising campaign, named ‘Spring: we’ll...

Fashion

John Lewis encouraging “hand me down” culture

Department store John Lewis has introduced new labelling in its childrenswear with a message of “Wear it, love it, hand it down” as it looks to encourage customers to hand down clothing. The new labels, which are made from FSC paper, will be attached to its own brand of babywear and childrenswear clothing, comprising of around 700 garments, as...

Retail

John Lewis reports slow start to festive sale

British department store John Lewis and Partners has reported a “slower than usual start” to its clearance promotions, as sales were down 4.1 percent in the week to December 28. John Lewis did note that it was a “positive week” for a fashion, with clothing sales up 5.8 percent and last-minute Christmas shopping saw an increase in sales of beauty...