returns news and archive.

Returns policies make 73 percent think twice about buying

The new returns policies from some retailers, which has resulted in banning serial returners, is becoming a sticky topic for British consumers, with 73 percen

Germany backs virtual dressing rooms to prevent online returns

The problem with returns is not only bothering online retailers but also environmentalists: the constant sending and receiving of parcels is increasing cli

Online returns to reach 5.6 billion pounds by 2023, fashion hit hardest

Online returns in the UK are predicted to increase by 27.3 percent in the next five years and hit a total of 5.6 billion pounds by 2023, a new study by data a

Black Friday online returns cost fashion retailers 1.6 billion pounds

The impact of Black Friday returns on UK retail has been revealed, and it’s not pretty. This year’s online returns is predicted to cost fashion retailers

Retailers set to ban 'serial returners'

Online shopping has resulted in a barrage of returned items for retailers, with many seeing as much as 30 percent of their orders returned. For fashion cust

Customer dissatisfaction with online shopping at all time high

REPORT More than 78 percent of UK consumers said they would switch to an alternative retailer when shopping online if they had a negative ordering experience

Next fails to refund online charges

Next fails to refund online charges

Shoppers shun stores with poor returns policies