ANALYSIS Nueva York - In the U.S. alone, Statista estimates return deliveries will cost 550 billion dollars by the end of this year, that’s 75.2 percent mo
1 Jan 2020
CEO InterviewShopping online is easier than ever, thanks to services such as same day delivery, “buy now, pay later” and real time shipping update
5 Nov 2019
A new study has found that fashion brands are not delivering the omnichannel experience that customers expect, particularly when it comes to flexible and
15 Aug 2019
The new returns policies from some retailers, which has resulted in banning serial returners, is becoming a sticky topic for British consumers, with 73 percen
17 Jun 2019
The problem with returns is not only bothering online retailers but also environmentalists: the constant sending and receiving of parcels is increasing cli
24 Dec 2018
Online returns in the UK are predicted to increase by 27.3 percent in the next five years and hit a total of 5.6 billion pounds by 2023, a new study by data a
17 Dec 2018
The impact of Black Friday returns on UK retail has been revealed, and it’s not pretty. This year’s online returns is predicted to cost fashion retailers
14 Dec 2018
Online shopping has resulted in a barrage of returned items for retailers, with many seeing as much as 30 percent of their orders returned. For fashion cust
28 Oct 2018
REPORT More than 78 percent of UK consumers said they would switch to an alternative retailer when shopping online if they had a negative ordering experience
18 May 2017
Next fails to refund online charges
9 Jul 2010
14 Jun 2010