John Lewis news and archive

John Lewis partners with Klarna on BNPL offer

British department store retailer John Lewis has established a new partnership with Klarna to introduce the payment platform’s ‘buy now, pay later’ (BNPL) offer to its online website and app. With this addition, customers will be able to select Klarna’s Pay in 3 product to pay for their John Lewis purchases, allowing them to spread their costs...

Retail

John Lewis to carry out ‘multi-million pound’ makeover plan

British department store retailer John Lewis has unveiled the next phase of its “multi-million pound store makeover plans”, largely dedicated to building up the presence of its Beauty Halls and a refresh of its Oxford Street site. In regards to its Beauty Hall upgrade, the move comes on the back of a 7 percent increase in sales for the category...

PeopleFeatured

John Lewis CEO to step back into non-exec role

Nish Kankiwala, the current chief executive office of John Lewis Partnership (JLP), is set to step back into a non-executive role from March 2025 following what the company said was “significant progression of the ongoing transformation”. Kankiwala was appointed to the helm position in early 2023, and was immediately tasked with working on the...

Retail

Could Amazon's return-to-office mandate be a boon to physical retailers?

Amazon's recent announcement mandating a return to office for its corporate employees from January 2025 has received mixed reviews from the technology sector. However, the repercussions of this decision may extend far beyond the confines of Silicon Valley, potentially reshaping the broader retail landscape. The e-commerce behemoth's push for...

BusinessFeatured

John Lewis narrows losses, on track to deliver higher full year profit

John Lewis Partnership reported sales of 5.9 billion pounds in the first half, up 2 percent year-on-year, while revenue was up 2 percent to 5.2 billion pounds. The company said that the Partnership is on track to deliver significantly higher full year profit above the 42 million pounds reported in 2023/24. Commenting on the first half trading,...

Fashion Featured

John Lewis to launch collaboration with A.W.A.K.E. MODE

British department store John Lewis is launching an exclusive capsule collection designed with London-based contemporary fashion house A.W.A.K.E. MODE. Launching on October 17, the collaborative collection of outerwear, knitwear, tailoring and accessories is part of John Lewis’ wider modernisation plan and will sit alongside the department store...

Fashion

John Lewis launches pre-loved childrenswear in-store with TheLittleLoop

John Lewis is continuing to roll out sustainable fashion initiatives with a new partnership with British pre-loved and rented children’s clothing platform TheLittleLoop to launch a second-hand children’s clothing concession within its London flagship store on Oxford Street. The space will be located on the kids’ floor of the store, featuring...

Fashion

John Lewis launches pre-loved designer handbags online

British department store John Lewis has launched designer pre-loved handbags from the likes of Chanel, Celine and Loewe on its website for the first time. The new offering features more than 150 second-hand handbags, which have been sourced and supplied by Sign of the Times, which opened a permanent shop in Peter Jones in Chelsea, London, this...

Business

John Lewis rejuvenates buying and merchandising teams amid transformation

British department store retailer John Lewis is reportedly carrying out a reconfiguration of its buying and merchandising teams as it continues to implement a transformation strategy designed to enhance profitability. According to Retail Week, John Lewis is looking to add 48 roles, or full-time equivalents across the teams. The publication...

Retail

John Lewis to trial repair service with Timpson Group

British department store retailer John Lewis Partnership (JLP) has announced it will trial an in-store garment and homeware repair service as part of a new partnership with Timpson Group-owned Johnsons. From July 22, customers will be able to drop off items to be fixed, altered, cleaned or restored in a bid to encourage product longevity, after...

Retail

John Lewis to up number of shop floor staff

The new boss of British department store John Lewis, Peter Ruis, has reportedly said he is planning to up the number of staff working on the shop floor as part of efforts to increase sales at the retailer. According to The Sunday Times, Ruis is understood to be renegotiating contracts with fashion brands in the hope of securing lower commission...

Business

John Lewis and Walmart among winners of Better Cotton's 2024 awards

Cotton sustainability initiative Better Cotton has announced the winners of this year’s Member Awards in a ceremony that took place as part of the organisation’s conference in Istanbul, Turkey. In a release, CEO of the group, Alan McClay, who presented this year’s winners, said it was a “privilege” to host the event with its partners. McClay...