DHL news and archive

DHL strengthens partnership with HappyRobot for improved operational efficiency & customer communications

Logistic provider DHL Group is speeding up its company-wide AI strategy through a new partnership between its contract logistics division, DHL Supply Chain, and the AI startup HappyRobot. The partnership is said to underline a key step in rolling out agentic AI to streamline operational communication and improve its customer experience and...

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Evri and DHL get UK watchdog green light for merger

The proposed merger of UK parcel delivery service Evri and DHL E-commerce UK has received the green light from a local watchdog. The UK’s Competition and Markets Authority (CMA) has approved of the deal, which is now expected to finalise following the receipt of regulatory approvals. Garnering CMA’s approval is a notable step in the progress of...

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DHL restricts parcel shipments to the US

Due to new customs regulations, DHL is significantly restricting parcel shipments from Germany to the US. The Bonn-based group, which also operates under the Deutsche Post brand domestically, announced that for the time being, only parcels declared as gifts with contents valued up to 100 US dollars will be transported there. Parcels from private...

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DHL eCommerce UK and Evri to merge and form new group

DHL Group has announced the acquisition of a significant minority stake in Evri, and with it the formation of a new group merging both the UK parcel company and DHL eCommerce UK. Operating under the name Evri Premium, which will serve as a network of DHL eCommerce, the newly created group will remain a “dedicated and secure, separate network...

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DHL resumes delivery of certain parcels in the US

The logistics group DHL is ending a delivery stop in the US that applied to valuable parcels. The company, based in Bonn, announced that there had been constructive discussions with the US customs authorities and other agencies to optimise customs regulations. This concerned parcels whose value exceeds 800 dollars and are intended for private...

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DHL suspends parcel shipments over 800 dollars to US

Parcel service DHL is temporarily suspending shipments to the US, according to the service's website. Starting this week, all parcels with a value of 800 dollars or more destined for consumers will no longer be collected and shipped. DHL stated that this is due to the new customs regulations. Previously, parcels with a value above 2,500 dollars...

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DHL eCommerce opens new parcel hub in the UK

DHL eCommerce, the e-commerce logistics specialist of DHL Group, has opened a new state-of-the-art parcel hub in the UK to support the growth of online businesses. The 269,000-square-foot facility, located south of Coventry Airport, has been designed to support the growth of domestic and international e-commerce for UK businesses and created up...

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DHL expects another parcel boom at Christmas

The parcel service provider DHL is expecting huge shipment volumes during the Christmas season again this year. "On the busiest days, we expect to transport just over 11 million parcels in our network," said Nikola Hagleitner, member of the board of the German postal and parcel business of the DHL Group, to the newspapers of the Funke Media...

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Business|Beauty

Sephora UK appoints DHL to manage its supply chain network

Beauty retail brand Sephora UK has appointed DHL Supply Chain as its lead logistics provider for the next five years and unveiled a new omni-channel distribution centre to support its retail growth strategy in the UK. Through this partnership, DHL will be responsible for warehousing, e-commerce fulfilment and Sephora’s UK transport network to...

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Matches COO departs to take up DHL CEO role

The chief operating officer of Matches, Stuart Hill, has announced his departure from the company, and has now instead taken on the role of chief executive officer for DHL e-commerce UK. The position Hill is stepping into, in which he will succeed Peter Fuller who is retiring after seven years at the helm, comes as the distribution firm looks to...

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Mytheresa and DHL strike up partnership for more environmentally friendly air transportation

Mytheresa has signed a contract with DHL Express for low-emission air transport of goods. The Munich-based fashion retailer is participating in the international shipping provider's 'GoGreen Plus' service, as announced by the company in a release. The initiative uses an aircraft fuel made from alternative raw materials, which is intended to...

ResearchPress Release

Solving fashion's product returns: Solution-focused report on impact of fashion returns

The British Fashion Council’s (BFC) Institute of Positive Fashion (IPF), DHL and Roland Berger today launch a new report on the environmental impact of returns in the fashion industry, with a suggested framework of recommendations. This research comes at a critical time, as the returns process in the UK generated 750,000 tonnes of CO₂ emissions...