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UK shoppers “most likely” to abandon purchase due to poor delivery options

UK shoppers are almost twice as likely as their German counterparts to abandon their online shopping basket or switch retailers if delivery options are too slow or don’t meet their needs, according to a new report from BearingPoint. The ‘Fine-Tune Your Delivery Proposition’ report, based on a survey of 3,000 customers in the UK, France, and...

20 Jan 2022