Over half of 1-star reviews of major UK retailers on consumer review website Trustpilot are attributed to delivery and returns problems, new research reveals. A study of 3,000 1-star reviews on the platform, across eight direct to consumer sectors, found that nearly 40 percent of one-star complaints […]

The RealReal has moved to Brooklyn. The luxury consignment retailer has opened its third store in New York City, located in Cobble Hill, a trendy shopping district in Downtown Brooklyn. Taking up 2,500 square feet of retail space at 163 Court Street, the new store offers two Luxury Consignment Offices […]

British e-tail giant Asos could reportedly retain Topshop’s flagship store on Oxford Circus if it goes ahead with an acquisition of the brand. The three-storey building has been a retail icon since opening back in 1994, living through the great rise, and then subsequent fall, of the brand’s owner, Arcadia. […]

UK retail is the top industry sector for digital maturity for the first time, with nine out of the top ten spots in the list being retailers, according to a new report by management and technology consultancy, BearingPoint. The ‘UK Digital Leaders Study 2021’ report reveals that Ocado is the most digitally […]

After a fraught year of financial crises, successive restructurings and impending closures, Debenhams finally found a buyer. Fast fashion retailer Boohoo has bought the ailing high street retailing brand and its website, but has no interest in its stores. A deal that sees all Debenhams staff lose their […]

Frasers Group is to close its iconic 180-year old Jenners department store on Princes Street in Edinburgh, resulting in around 200 redundancies. The store will close on 3 May, with new renovation plans for the space thought to include a hotel, cafés and rooftop bar and restaurant. It comes after Frasers […]

Bestseller has announced the launch of a new multi-brand platform, called The Founded. The digital destination will replace Beseller.com, with customers looking for Bestseller products online now redirected to Thefounded.com. “The benefits of having strong partnerships with both established and new […]

Retail footfall in the UK dropped to a record low in 2020, as the Covid-19 pandemic meant that non-essential retailers were forced to close for a total of 18 weeks, according to data from Springboard. Footfall was 39.1 percent lower in 2020, compared to 2019, with Springboard reporting only a “marginal […]

Tel Aviv-based Gen Z fashion brand Adika has entered the UK market. The womenswear label, which sells footwear, bags, and accessories, started its story in 2011 exclusively as an e-commerce site selling fast-fashion streetwear. Since then, the “TikTok first” brand, which has amassed a large following […]

Northern Ireland’s first minister Arlene Foster has announced that the country’s lockdown will be extended until 5 March in an effort to drive down Covid cases. Non-essential stores have been closed since the end of trading on Christmas Eve as part of what was then planned to be a six-week lockdown. […]

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