Online retailers are tightening their returns policies as a rise in shoppers see more items ordered than they expect to keep. According to data from Barclaycard, 41 percent of retailers say too many customers over-order items knowing they will return the majority. 31 percent claim shoppers have worn […]

Amazon is launching a network of collection points in the UK and Italy. Called Counter, the behemoth retailer will offer a service for customers to receive their orders at physical stores in a bid to extend its network of partners. The retail giant, who was named America’s most valuable retail brand […]

Amsterdam - With over 11,000 stores, 270 million customers a week and a turnover of half a trillion dollars, Walmart is without a doubt a powerhouse in the world’s retail landscape. Founded in 1962, the company now operates over 11,300 retail units under 58 banners in 27 countries. Judith McKenna, president […]

10 Corso Como is packing its bags and leaving China, WWD reports. The Italian concept store is set to close its retail space in Shanghai at the end of May because its partner in the country, Trendy Group, no longer wants to renew the license of the 10 Corso Como brand and the lease of the five-story […]

Shop Direct, the retail group behind Very.co.uk and Littlewoods.com, has launched what it is calling a “customer closeness centre” at its Liverpool head office to deliver customer service innovation with a team of 20 frontline advisors. The new customer service team will work in four-week cycles, using […]

British handbag and accessories brand Radley is to allow in-store customers to access its entire product range via a new ‘Order In-Store' app feature. The brand, which currently operates 32 stores in the UK, has collaborated with omnichannel order management specialist OneStock for the new feature which […]

Indian luxury leather goods brand Nappa Dori has opened its first European store on Monmouth Street in London. The two-storey, 1,400 square foot boutique in Seven Dials offers Nappa Dori’s full range of handcrafted bags and luggage, as well as accessories, stationery and homeware. In addition, the boutique […]

Danish brand Samsøe & Samsøe has announced it will be opening a London flagship store in July at 47 Beak Street in Soho. The 100 square metre store will offer ready-to-wear, shoes and accessories for both men and women and comes as part of the brand’s strategic focus on the UK market. In February 2018, […]

Altrincham town centre will be the first to pilot the ‘National High Street Perfect Day’ on May 17, an initiative designed to improve the UK’s high streets by bringing together retailers, communities and local leaders. The Greater Manchester town was chosen to host the first ‘National High Street Perfect […]

National town centre vacancy rate hit 10.2 percent in April, according to the monthly BRC-Springboard footfall and vacancies report, marking a further increase on the previous quarter rate of 9.9 percent and the highest since April 2015. As shop closures continued so did footfall decline, the figures […]

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